Privacy policy

This policy explains how Roomorama Home (“we”) handles privacy and how it applies to you.

What we collect

Only what you give us through our forms: name, email, phone, service address and postal code, city, the service you requested and its quoted price, preferred dates, access notes, hosting status and platform, your notes, and your consent choices. For pro applications: trades, experience, insurance status, links and availability. We also record the page the form was sent from and basic campaign tags (utm), plus a lead reference number we generate.

Why we collect it

To quote, confirm, schedule and deliver the service you asked for; to send you the confirmation and payment instructions; and to email you offers and hosting tips, which you can stop at any time by replying “unsubscribe”.

Where it lives and who sees it

Form submissions are emailed to our support team and stored as lead records on our Canadian hosting account. We share the minimum needed with the vetted pro assigned to your booking (name, address, date, access notes). We use no third-party analytics unless noted on this page.

Retention, access and correction

We keep lead and booking records for as long as needed for the service, warranties, and tax law, then delete them. You may ask what we hold about you, correct it, or ask us to delete what we are not legally required to keep: our contact form.

Contact

Privacy questions or complaints: use our contact form (choose “Privacy request”). You may also contact the Office of the Privacy Commissioner of Canada.